Effective Date: 18/08/2026
At Akbar Fit Fam, we offer both physical consumable goods and digital consulting services. Due to the nature of our offerings, our refund and cancellation policies vary based on the purchase type.
1. For Physical Products (Muesli)
Since our products are consumable food items, we strictly do not accept returns or offer refunds for hygiene and safety reasons, except in the following cases:
Damaged/Tampered Packaging: If the product arrives damaged or opened.
Wrong Product Delivered: If you receive a product different from your original order.
How to claim a replacement/refund: You must notify us at [Insert Support Email ID] with clear photographs of the damaged/wrong product within 24 hours of delivery. Once verified, we will initiate a replacement or process a refund to the original payment method within 5-7 working days.
2. For Online Coaching and Diet Plans
Non-Refundable: Fees paid for our online fitness coaching, customized diet plans, and workout routines are strictly non-refundable.
Once you have made the payment and the consultation process has begun or the digital plan has been shared with you, no cancellation or refund requests will be entertained.